Our accreditations
The advantage of accreditation-based certification is that the certification is conducted by an independent and recognized certification body that demonstrably complies with international standards, such as ISO/IEC 17021-1. Accreditation thus provides an additional guarantee of the reliability of the certification process and the certificate issued. Customers and other stakeholders can be confident that the assessment was conducted in a professional, consistent, and internationally recognized manner.
Brand Compliance does not certify under accreditation if the scope of the certification deviates from the work areas mentioned. If the scope of certification falls under the work areas mentioned, certification always takes place under accreditation.
Belgium
Brand Compliance Belgium has submitted an accreditation application for CyberFundamentals ans ISO 27001 to the Belgian accreditation body BELAC.
Impartiality
The management of Brand Compliance is aware of the fact that the organization must adopt and maintain an impartial position while conducting certification activities. Brand Compliance has therefore taken measures to prevent conflicts of interest. As a result:
- Brand Compliance may provide training to clients for whom certification activities are conducted, providing general information that is also publicly available, but no company-specific training is provided;
- Brand Compliance cannot provide clients for whom certification activities are performed with internal audits/reviews or other advisory services related to the management system to be certified;
- Brand Compliance takes an independent position with regard to the persons or bodies that do carry out internal audits/reviews or other advisory services at clients to be certified;
- Brand Compliance can identify points for improvement in the management system of customers for which certification activities are carried out, but cannot provide advice on the details of the measures to be taken;
- Brand Compliance cannot certify certification bodies or become certified itself.
Watch the animation video below for more information about the certification process:
Conditions, regulations and legal framework
Brand Compliance stands for visible reliability. This transparency and reliability is implemented everywhere, including in the fine print. That is why we have laid down our conditions, procedures and regulations and divided them into a number of documents.
- You can provide feedback about our organization via the Compliment, complaint or tip page. Here you will also find our procedure for handling complaints.
- Brand Compliance België B.V. has an Impartiality Committee.
- See our Complaints and appeals procedure for the procedure for handling complaints.
- Read our General Terms and Conditions and the Certification Regulations. Please note: there are separate BC 5701 Certification Regulations.
- Would you like more information about the status of issued, revoked and/or suspended certificates?
- Certificates with accreditation can be found in the IAF CertSearch database.
- Certificates without accreditation can be found in our certificates register.
- Would you like more information about a certificate holder? Then you can contact us by telephone on +31 (0)73 220 20 00 or by email at info@brandcompliance.com.
Confidentiality
We believe in openness, transparency and protecting your confidential information, which is why we would like to inform you.
General Terms and Conditions and Certification Regulations
With the proposal for a certification process you will receive our General Terms and Conditions and the Certification Regulations. These form the basis of our business relationship and contain information about how we handle the information we receive from you and that we see during our services.
Article 6.11 of our Terms and Conditions states that we store and, where necessary, anonymize relevant documentation to perform the contract and to comply with legal requirements regarding data processing. We take the processing of personal data seriously and always act in accordance with applicable laws and regulations.
Article 10 of our General Terms and Conditions is entirely devoted to confidentiality. This applies to both you and us. All information exchanged, regardless of the form in which it is provided, is considered confidential. We ensure that our employees understand and comply with this confidentiality obligation.
Article 11 deals with how you as a client should deal with our intellectual property. We safeguard this property and ask you to respect it. Finally, Article 12 provides more information about the processing of personal data.
The Certification Regulations record the procedures regarding your certification. This describes how we publish the status of your certification public in our certificate register on our website and/or in IAF Certsearch.
We emphasize that we take your confidentiality seriously and always strive for a transparent and trusting business relationship.